Privacy Policy

Effective Date: 01 April 2025

At Apply Panacea (Official Name – Panacea Consultancy Services), we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your data when you use our services.

This document is an electronic record under the Information Technology Act, 2000, and the rules made thereunder. It does not require any physical or digital signatures.

1. Information We Collect

• Personal Information: Name, email, phone number, academic records, test scores, and documents shared for counselling, admissions, or visa processes.
• Service Data: Details shared while availing services such as psychometric assessments, IELTS/PTE/TOEFL training, university admissions (India & abroad), and visa guidance.
• Automatically Collected Information: Browser type, device information, IP address, operating system, click-stream data, date and time of visit, pages viewed, and usage statistics through cookies or similar technologies.
• Partner/Third-Party Data: Information provided to us through partner platforms (e.g., psychometric tests, white-label IELTS/PTE portals, universities, or visa agencies).

2. How We Use Your Information

• Deliver counselling, admissions, training, and visa services.
• Customize and improve your experience on our website.
• Provide online practice and mock test support for IELTS/PTE/TOEFL.
• Share important updates, offers, or alerts regarding your case.
• Ensure compliance with applicable laws and regulations.

3. Data Sharing

• We do not sell or rent your personal information to any third party.
• Data may be shared with trusted service providers (such as universities, testing platforms, or visa consultants) strictly to fulfill your requested services.
• Any learning content, copyright materials, or assessments accessed via white-label platforms (IELTS/PTE, psychometric tools, etc.) belong to our partners. Apply Panacea does not claim ownership of such materials.
• If you believe your copyright has been used without authorization, kindly notify us, and we will take prompt corrective action.

4. Confidentiality

• Information provided during counselling, visa guidance, or assessments is treated as confidential.
• Such data will only be shared with authorized staff or partners directly involved in delivering the requested service.
• We will not disclose confidential information unless required by law.

5. Data Security

• We take reasonable measures—technical, physical, and administrative—to protect your personal data. However, no method of online transmission is fully secure, and we cannot guarantee absolute protection.

6. Cookies & Tracking

• Our website may use cookies and similar technologies to improve user experience, remember preferences, and analyze site performance. You may disable cookies in your browser, but certain features may not function properly.

7. Third-Party Links

• Our website may contain links to external partner sites (e.g., universities, testing platforms). We are not responsible for the privacy practices or content of these websites.

8. Your Rights

• Request access, correction, or deletion of your personal information.
• Opt out of marketing or promotional communications at any time.
• Raise concerns regarding privacy, copyright, or data usage.

9. Consent & Policy Updates

• By using our website and services, you consent to this Privacy Policy.
• Apply Panacea reserves the right to update or modify this policy. Continued use of the website after changes implies your acceptance.

10. Jurisdiction

All disputes or legal matters related to this Privacy Policy will be subject to the exclusive jurisdiction of the courts in Jalandhar, Punjab, India.

11. Contact

For privacy or copyright concerns, please contact us:
📧 complaint@applypanacea.com